Coverage planning
Your exact location matters more than a city name.
The highlighted map area is a useful first check, but it is not a guaranteed dispatch boundary. Traffic, weather, road access, airspace, active calls, and the type of mission all affect availability.
Primary response area
Regular coverage includes Oxford, Brant, Waterloo, Wellington, and Perth counties, including communities around Woodstock, Brantford, Cambridge, Kitchener–Waterloo, Guelph, and Stratford.
Extended Southern Ontario response
Travel is also available toward London and Sarnia, Niagara Region, the Greater Toronto Area, Simcoe County, and surrounding rural communities when conditions and availability allow.
Outside the outline?
Call anyway. The outline is not a limit, and longer-distance travel may be possible depending on timing and the situation. For a missing animal, provide the exact last known map pin rather than only the nearest town.